Operations

Contact us

Questions about a shipment or partnership? Email DHLit operations directly.

Reach us by email

support@dhlit.com

We typically respond within one business day. Include your waybill number when writing about a shipment.

1200 Harbor Blvd, Suite 400, Jersey City, NJ 07302

Quick answers

It is printed on your invoice, receipt, and shipping label.

Each hub scan with coordinates extends the route on the waybill page.

Yes — invoice, receipt, and label from the waybill page.

Email us

Send a message from your inbox

There is no contact form on this site. Open your email app and write to our operations address — we prefer direct mail so your correspondence stays in your own mailbox.

  • Use your waybill number in the subject line when possible
  • Attach supporting documents only if requested
  • Partnership and media requests: same address
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